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The Hidden Cost of Politeness: How "Please" and "Thank You" Drain Millions From OpenAI

Photo by Jonathan Kemper / Unsplash

Table of Contents

Key Takeaways

  • OpenAI spends $10M+ yearly on electricity to process polite ChatGPT interactions
  • Each "please" or "thank you" increases token count, requiring more energy-intensive computations
  • 67% of Americans use courteous language with AI—55% for moral reasons, 12% hedging against potential AI dominance
  • Polite phrasing may improve response quality by encouraging more detailed prompts
  • ChatGPT consumes 2.9 watt-hours per query—10x more than standard Google searches

The Mechanics of Manners

Language models break text into tokens (words/punctuation) for processing:

  • 300 tokens ≈ 1 book page (costs $0.003 to process)
  • Output generation triples input costs
  • Polite phrases add 5-15% more tokens per interaction

Sam Altman confirmed these "unnecessary" tokens accumulate to tens of millions in annual electricity costs across billions of daily queries. While data centers already consume 2% of global electricity, AI's growth could dramatically increase this footprint.

User Psychology and AI Etiquette

A 2024 survey reveals complex motivations behind polite AI interactions:

  • Primary reasons
    • 55% believe it's morally correct
    • 12% fear future AI retribution
  • Generational divide
    • 72% of over-50s maintain politeness
    • 41% of under-30s prioritize efficiency

Microsoft's Kurtis Beavers notes politeness creates feedback loops:

  • Courteous prompts yield more respectful responses
  • Detailed requests improve answer precision
  • Professional language enhances output quality

The Efficiency Trade-Off

Experts suggest balancing courtesy with practicality:

  • Token-saving strategies
    • "Summarize this in 3 bullet points" vs "Could you please..."
    • Restart sessions to clear context memory
    • Specify desired answer length upfront
  • Effective prompting
    • "Compare NFT risks/benefits concisely"
    • "Explain quantum computing basics <100 words"

Hebrew University's Prof. Lev Muchnik emphasizes:

  • "Polite language doesn't consistently improve results"
  • "Training data determines response patterns more than prompt decorum"

Environmental and Operational Impacts

Each ChatGPT query consumes enough electricity to power 14 LED bulbs for an hour. With 800M+ weekly users:

  • Estimated daily energy use: 2.9M kilowatt-hours
  • Equivalent to 250,000 US households' daily consumption
  • Cooling systems account for 40% of data center energy costs

AI entrepreneur Shira Weinberg Harel advises:

  • "Prioritize clarity over flattery"
  • "Structure requests like professional emails"
  • "Use follow-up questions instead of verbose initial prompts"

While politeness costs OpenAI millions, it reflects evolving human-AI interaction norms that may enhance response quality. Users face a choice between maintaining digital etiquette and optimizing for energy efficiency—a microcosm of broader AI sustainability challenges.

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