Table of Contents
Longplay founder Jess Chan reveals how abandoning the seven-figure revenue chase led to $10M net worth, feminine leadership principles, and spending less while living better.
Agency founder Jess Chan scaled to seven figures fast, then tore it all down to build sustainably. Today she's worth ~$10M, spends less than ever, and explains why profit beats revenue.
Key Takeaways
- Revenue is "100% a vanity metric" that provides no foundation for sustainable business growth or personal wealth building
- Transitioning from masculine to feminine leadership styles created better team culture, client relationships, and business outcomes
- True wealth represents "complete abundance and contentment" rather than just profit margins or revenue numbers
- Building a $10M net worth while reducing monthly spending from $15K to $6K demonstrates aligned living over lifestyle inflation
- Years 3-4 of business often require "tearing everything down" to rebuild sustainable foundations rather than continuing rapid but unsustainable growth
- Contentment and ambition can coexist when entrepreneurs maintain identity and life satisfaction alongside business building
- Profit provides "substance and groundedness" that enables actual wealth building unlike revenue-focused growth strategies
- External validation through business metrics prevents authentic leadership and sustainable success patterns
Timeline Overview
- 00:00–00:51 — Introduction to Jess Chan's Journey: Host introduction, Jess's current $10M net worth, and spending evolution preview
- 00:51–01:56 — Early Revenue Chase and Freelancing: Peak $40K monthly freelance income, transition decision from stable CMO role to entrepreneurship
- 01:56–02:53 — Building and Scaling Long Play: Rapid seven-figure revenue growth, team expansion, prioritizing revenue over profitability
- 02:53–04:22 — Challenges and Burnout: Most stressful year, castle built on sand feeling, high turnover and culture problems
- 04:22–06:01 — Rebuilding and Stabilizing the Company: Rachel partnership, team and client purge, shrinking to grow sustainably
- 06:01–08:10 — Shifting Focus from Revenue to Profit: Internal recalibration, letting go external validation, profit lifestyle advantages
- 08:10–14:19 — Embracing Feminine Leadership: Masculine vs feminine ego forms, business armor removal, strength before softness journey
- 14:19–19:29 — Reevaluating Wealth and Profit: Revenue, profit, and wealth distinctions, partner influence on abundance mindset
- 19:29–20:35 — The Emotional Rollercoaster of Entrepreneurship: Business problem vs life collapse separation, identity diversification importance
- 20:35–22:03 — Jess's Childhood and Early Influences: Suburban Toronto upbringing, parents' financial wisdom, abundance without high income
- 22:03–24:11 — Discovering the Drive for Entrepreneurship: Nature vs nurture, ginseng pills origin story, average to exceptional transformation
- 24:11–28:38 — The Impact of Feminine Leadership: Team attraction and retention, client alignment, relationship quality over quantity
- 28:38–33:00 — The Importance of Financial Transparency: Preventing misleading expectations, honest success sharing, intention clarity
- 33:00–38:46 — Personal Finance and Contentment: Portfolio simplicity, spending trajectory, quality of life improvements with less spending
- 38:46–41:19 — Balancing Ambition and Fulfilment: Contentment-ambition coexistence, avoiding identity loss, entrepreneur promise to self
- 41:19–END — Optimizing for Life and Sustainable Growth: Freedom to create as core need, sustainable wealth building philosophy
The Revenue Trap: When Metrics Become Identity
Jess Chan's entrepreneurial journey illustrates how revenue obsession can create unsustainable business practices and personal burnout, even when external indicators suggest massive success.
- Seven-figure revenue became the validation marker that defined "real entrepreneurship" in Jess's mind, creating an external benchmark that overshadowed business fundamentals
- Revenue growth without profit consideration led to accepting any client work regardless of strategic fit, creating operational complexity and team stress
- External validation dependency through entrepreneurship communities reinforced the idea that revenue numbers determined business legitimacy and personal worth
- "Castle built on sand" feeling emerged despite rapid growth because revenue-focused businesses lack sustainable foundations for long-term success
- High team turnover indicated cultural problems when growth prioritized speed over sustainable practices, employee satisfaction, and operational stability
- Young entrepreneur challenges at ages 22-23 meant learning business basics like taxes while simultaneously trying to scale a company rapidly
- Industry norms around revenue focus created pressure to conform to metrics that didn't align with business health or personal satisfaction
The transition from CMO stability to entrepreneurial uncertainty amplified the pressure to prove the decision was correct through easily measurable but ultimately meaningless metrics.
The Profit Awakening: Building Real Business Foundations
The shift from revenue obsession to profit focus required fundamental changes in business operations, client relationships, and internal metrics that created actual business value.
- Profit represents substance and groundedness unlike revenue which provides no foundation for sustainable business operations or personal wealth building
- Industry blind spots around profitability meant that business communities discussed growth and marketing without addressing fundamental business model sustainability
- Living off revenue creates constant chase mentality where entrepreneurs burn out trying to maintain growth rates without underlying business health
- Profit lifestyle enables actual business building by providing resources for reinvestment, team stability, and strategic planning rather than survival mode operations
- Years 3-4 required complete business teardown including team turnover and client list purging to rebuild on sustainable rather than growth-focused foundations
- Mathematical background influenced principles-first thinking that prioritized logical business foundations over industry trends and peer pressure
- Partner Rachel's arrival enabled stabilization work that couldn't be accomplished while maintaining solo responsibility for all client and operational management
The realization that "no one can live off revenue" became the catalyst for rebuilding the business around metrics that actually supported long-term wealth creation.
Masculine vs Feminine Leadership: Finding Authentic Power
Jess's evolution from masculine-coded business behavior to feminine leadership approaches demonstrates how authentic self-expression can improve both business outcomes and personal satisfaction.
- Masculine business armor involved confidence projection, room commanding, and success metrics that aligned with male-dominated entrepreneurship culture expectations
- Feminine leadership strengths include harmonizing team dynamics, creating psychological safety, deep empathy, and making people feel seen and understood
- Initial masculine approach provided necessary foundation by proving capability in traditional business contexts before creating space for different leadership styles
- Strength before softness principle required demonstrating traditional business competence before introducing feminine energy approaches to leadership and operations
- Entrepreneurship remains male-dominated making it necessary to establish credibility through recognized success patterns before innovating on leadership approaches
- Female founders face unique challenges requiring navigation of expectations that don't align with natural strengths and communication styles
- Two-year transformation timeline indicates that authentic leadership development requires sustained effort and supportive environments rather than quick changes
The journey from "woman trying to be a man in business" to "woman in business" created space for leadership approaches that felt more aligned and sustainable.
The Wealth Mindset: Beyond Profit to Abundance
True wealth, according to Jess's experience, transcends financial metrics to encompass emotional satisfaction, relationship quality, and creative freedom that money alone cannot provide.
- Wealth differs fundamentally from profit by creating "complete abundance and contentment" rather than just sustainable business operations or cash flow
- Life partner influence introduced new perspectives on money relationships and demonstrated abundance creation through lifestyle optimization rather than income maximization
- Abundance mindset shift moved focus from money chasing to creating life situations that generate excitement, love, and creative satisfaction daily
- Money becomes fuel rather than goal when aligned living creates natural wealth generation through sustainable business practices and personal satisfaction
- Relationship to money transformation occurred through changing business relationship and personal identity rather than pursuing different business strategies
- Business success correlation with personal relationship changes suggests that internal alignment drives external outcomes more than tactical business improvements
- Wealth creation through contentment demonstrates that traditional wealth-building advice may miss crucial psychological and relational components
The progression from revenue to profit to wealth shows increasing sophistication in understanding how money relates to life satisfaction and business sustainability.
Sustainable Business Building: Teams, Culture, and Client Alignment
The transition to feminine leadership principles created measurable improvements in team retention, client relationships, and business profitability through alignment-based operations.
- Team culture transformation enabled multi-year employee retention compared to early-stage constant turnover that created operational instability and knowledge loss
- Client attraction and repulsion through authentic values expression filtered for long-term partnerships while eliminating problematic relationships that would create future issues
- Natural client alignment reduced sales pressure and relationship management complexity by attracting people who appreciated feminine leadership approaches over traditional business dynamics
- Vendor and partner loyalty developed through authentic relationship building rather than transactional interactions focused solely on deliverables and outcomes
- Cultural misalignment indicators helped identify clients and team members who wouldn't succeed in the transformed business environment before problems developed
- Profitability through relationships demonstrated that feminine business approaches could generate superior financial outcomes compared to traditional growth-focused strategies
- Long-term partnership value exceeded short-term revenue gains from maintaining relationships that aligned with company values and leadership style
The shift from proving capabilities to expressing authentic values created business advantages that weren't achievable through traditional masculine business approaches.
Personal Finance Philosophy: Simplicity and Intentional Spending
Despite building a $10M net worth, Jess's personal finance approach emphasizes simplicity, automation, and intentional spending that aligns with values rather than lifestyle inflation.
- Portfolio management remains minimal with ETF investments and financial advisor handling retirement planning without weekly attention or active management
- Spending reduction while income increased demonstrates that lifestyle optimization can improve quality of life while reducing financial requirements
- Monthly spending decreased from $15K to $6K while subjective quality of life increased 300% through relationship improvements and aligned living
- Intentional spending categories include family support, security creation, and life enjoyment with clear purposes rather than status signaling or convenience optimization
- Partner influence on spending wisdom introduced new perspectives on resource utilization and lifestyle design that prioritized contentment over consumption
- Housing optimization reduced rent by 30% while improving living situation through strategic location and amenity choices that better matched actual needs
- Home cooking and relationship investment replaced restaurant spending while creating more satisfying experiences and deeper connection opportunities
The inverse relationship between income growth and spending increases suggests that money relationship improvements matter more than absolute wealth accumulation.
Entrepreneurship Psychology: Identity, Validation, and Authentic Success
Jess's experience reveals how entrepreneurial identity formation can either support or undermine business success depending on validation sources and personal development approaches.
- External validation dependency creates vulnerability to business outcome fluctuations that affect personal identity and life satisfaction beyond reasonable business concerns
- Identity diversification reduces emotional volatility by placing self-worth across multiple life areas rather than concentrating everything on business performance
- Business problem vs life collapse distinction enables rational problem-solving rather than existential crisis responses to normal business challenges
- First-year entrepreneur psychology combines business stress with identity formation pressure that amplifies normal startup difficulties through personal significance attachment
- Relationship to business transformation proves more important than business tactics for sustainable success and personal satisfaction during entrepreneurial journeys
- Inner work importance for changing money relationships and business approaches rather than focusing exclusively on external business strategy improvements
- Promise to self preservation about maintaining personal identity throughout entrepreneurial success prevents loss of authentic self in pursuit of business achievement
The correlation between personal relationship improvements and business success suggests that inner development work provides more leverage than purely tactical business improvements.
Common Questions
Q: How do you distinguish between revenue, profit, and wealth?
A: Revenue is a vanity metric with no substance, profit provides groundedness for building, and wealth represents complete abundance and contentment.
Q: What's the difference between masculine and feminine leadership in business?
A: Masculine leadership emphasizes accomplishment and command, while feminine leadership focuses on harmonizing, empathy, and creating safety for teams.
Q: How can entrepreneurs avoid losing themselves in business building?
A: Diversify identity sources, maintain clear intentions for money, and prioritize life satisfaction alongside business metrics throughout the journey.
Q: Why is it important to be transparent about wealth and business outcomes?
A: Honesty prevents misleading other entrepreneurs about what success actually feels like and helps people make informed decisions about their paths.
Q: How do you balance ambition with contentment?
A: Contentment and ambition can coexist by aiming big while maintaining focus on identity and life satisfaction rather than sacrificing everything for metrics.
Conclusion
Jess Chan's entrepreneurial journey reveals a profound truth about wealth building that contradicts conventional startup wisdom: sustainable success comes from alignment rather than optimization. Her progression from revenue obsession to profit focus to wealth creation demonstrates that the most important business metric is often the one that's hardest to measure—how the work feels and whether it honors the person doing it. The paradox of building greater wealth while spending less money illustrates how relationship to money matters more than absolute amounts.
The distinction between masculine and feminine leadership approaches offers a framework for understanding why traditional business advice often feels unsustainable for many entrepreneurs. Jess's experience suggests that the pressure to conform to masculine-coded success patterns may actually limit business potential for leaders who would thrive with different approaches. Her two-year timeline for authentic leadership development indicates that this transformation requires patience and supportive environments rather than quick fixes or strategy changes.
Perhaps most significantly, Jess's story challenges the fundamental assumption that more wealth automatically creates better life experiences. Her emphasis on freedom to create, relationship quality, and daily contentment provides an alternative success framework that may be more predictive of long-term satisfaction than traditional financial metrics. For entrepreneurs caught in the revenue chase, her experience offers both permission to prioritize differently and a roadmap for building businesses that enhance rather than consume their lives.
Practical Implications
- Focus on profit margins over revenue growth when building sustainable businesses that can support long-term wealth creation rather than short-term validation
- Diversify identity sources beyond business outcomes to maintain emotional stability and rational decision-making during inevitable business challenges
- Evaluate leadership style authenticity rather than conforming to industry expectations that may not align with natural strengths and sustainable practices
- Build team culture through values alignment instead of growth-at-all-costs hiring that creates turnover and operational instability
- Simplify personal finance systems through automated investments and minimal management rather than complex optimization strategies that require constant attention
- Reduce spending while increasing income by optimizing for life satisfaction rather than lifestyle inflation that doesn't improve actual well-being
- Practice intentional spending with clear purposes for money use rather than default consumption patterns driven by convenience or status signaling
- Maintain relationship to business that supports personal development rather than consuming identity and life satisfaction for external success metrics
- Create client alignment filters that attract long-term partnerships while repelling relationships that don't match company values and culture
- Invest in inner development work alongside business strategy since personal growth often provides more leverage for business outcomes than tactical improvements
- Preserve authentic self throughout success by maintaining clear intentions and regular evaluation of whether business building enhances or diminishes life quality
- Question revenue benchmarks that may reflect industry bias rather than actual business health or personal satisfaction indicators